Privacy,
without mystery.

Who we are

Social Sparks Marketing is a Brighton-based social media and content studio. For data protection purposes, Social Sparks Marketing is the controller of the personal information described in this notice.

You can contact us at contact@socialsparksmarketing.com.

Information we collect

We collect information you choose to give us when you email, message or work with us. This may include:

• Your name, email address, telephone number and social media handle.
• Your business name, website, social accounts and information about your services.
• Messages, briefs, feedback and other correspondence.
• Project, contract, payment and invoicing information if you become a client.

Our future hosting provider may also record limited technical information, such as IP address, browser type and request time, in standard security and server logs.

How we use your information

We use personal information to:

• Respond to enquiries and provide content audits or proposals.
• Plan, deliver and manage agreed services.
• Communicate about projects, approvals, invoices and support.
• Maintain business, accounting and legal records.
• Protect our website, accounts and business from misuse.

Our lawful bases

Depending on the situation, we rely on taking steps before entering a contract, performing a contract, complying with legal obligations, our legitimate interests in running and protecting the business, or consent where the law requires it.

If we send optional marketing messages, you can opt out at any time by replying or emailing us.

Sharing and retention

We do not sell personal information. We may share only what is necessary with trusted providers that support our business, such as email, hosting, cloud storage, accounting or professional advisers. We may also disclose information where required by law.

Some providers may process information outside the UK. Where this happens, we expect appropriate legal safeguards to be used.

We keep enquiry information only for as long as it remains useful for responding or following up. Client and financial records are kept for the length of the relationship and afterwards where required for tax, accounting, dispute or legal purposes. Information that is no longer needed is deleted or securely disposed of.

Website and cookies

This website does not currently use analytics, advertising cookies or embedded social media trackers. It uses Google-hosted fonts, which means your browser may connect to Google’s servers and share technical information such as your IP address and browser details.

If analytics or other non-essential cookie-based tools are added later, this notice and the site’s consent controls will be updated before those tools are enabled.

Your rights

UK data protection law gives you rights over your personal information. Depending on the circumstances, you may ask us to:

• Provide a copy of the information we hold about you.
• Correct inaccurate or incomplete information.
• Delete or restrict the use of your information.
• Stop using your information for direct marketing.
• Transfer information you provided in a portable format.

To exercise a right, email us. We may need to verify your identity before completing a request.

You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

Questions or changes

Email contact@socialsparksmarketing.com with any privacy question or request.

We will review this notice when our services, website tools or data practices change. The latest version will always appear on this page.